Shipping policy

Last Updated: 01 July 2026

Thank you for shopping with Tiny2Tall.

This Shipping Policy explains how we process, ship, and deliver orders placed through our website https://www.tiny2tall.in/.

By placing an order on our website, you agree to the terms mentioned in this Shipping Policy.

1. Order Processing Time

Orders are usually processed within 1–2 business days after successful order confirmation and payment verification.

Orders placed on Sundays, public holidays, or during high-demand sale periods may take additional time to process.

If there is any delay in processing your order, we may contact you through phone, SMS, WhatsApp, RCS message, or email.

2. Shipping and Delivery Areas

We currently deliver orders to serviceable locations in India through our courier and logistics partners.

Delivery availability may depend on your PIN code, product availability, courier partner coverage, and other operational factors.

If your location is not serviceable, we may contact you and cancel the order with a refund, if payment has already been made.

3. Estimated Delivery Time

Estimated delivery timelines may vary depending on your location and courier partner.

General delivery estimates:

  • Ranchi / Local delivery: Usually 1–3 business days, if available
  • Other cities in India: Usually 3–7 business days
  • Remote or non-metro locations: May take longer depending on courier availability

Please note that delivery timelines are estimates only and may change due to courier delays, weather conditions, public holidays, strikes, festivals, high order volume, or circumstances beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be shown at checkout before you complete your order.

Free shipping may be available on eligible orders as mentioned on our website or during special offers.

If your store offer is Free Shipping on orders above ₹1999, keep this line:

Free shipping is available on eligible orders above ₹1999.

If you do not want this offer permanently, remove the above line or update it according to your current offer.

5. Order Tracking

Once your order is shipped, we may share tracking details through SMS, WhatsApp, RCS message, email, or phone.

Tracking updates may take some time to reflect after the courier partner picks up the order.

For any tracking-related support, you can contact us using the details mentioned below.

6. Delivery Attempt

Please ensure that your shipping address, phone number, and PIN code are correct while placing the order.

Our courier partner may contact you before delivery. If you are unavailable, delivery may be attempted again as per the courier partner’s policy.

Tiny2Tall will not be responsible for delivery failure caused by:

  • Incorrect or incomplete address
  • Wrong phone number
  • Customer not available at the delivery location
  • Customer refusing to accept the delivery
  • Courier restrictions in your area

In such cases, additional shipping charges may apply for re-delivery, if applicable.

7. Delayed Delivery

While we try our best to deliver orders on time, delays may happen due to reasons beyond our control, such as:

  • Courier partner delays
  • Weather conditions
  • Public holidays
  • Festival rush
  • Strikes or transport issues
  • Natural events
  • Government restrictions
  • Incorrect address or customer unavailability

Tiny2Tall will not be liable for delays caused by courier partners or external circumstances, but we will assist you in tracking and resolving delivery-related issues.

8. Damaged, Missing, or Incorrect Product

If you receive a damaged, defective, missing, or incorrect product, please contact us as soon as possible after delivery.

You may be required to share:

  • Order number
  • Product photos
  • Package photos
  • Unboxing video, if available
  • Description of the issue

After verification, we will assist you as per our Return and Refund Policy.

Return and Refund Policy:
https://www.tiny2tall.in/policies/refund-policy

9. Cash on Delivery, If Available

Cash on Delivery may be available only for selected locations and orders, if enabled on our website.

Tiny2Tall reserves the right to accept, reject, or cancel Cash on Delivery orders in case of incomplete details, suspicious activity, repeated refusal of delivery, or serviceability issues.

If Cash on Delivery is not available for your location, you may be required to use prepaid payment methods.

10. Order Cancellation Before Shipping

You may request cancellation before the order is shipped.

Once the order has been shipped, cancellation may not be possible. In such cases, the order may be handled according to our Return and Refund Policy.

To request cancellation, please contact us as soon as possible.

11. Communication for Shipping Updates

By placing an order with Tiny2Tall, you agree that we may contact you through SMS, WhatsApp, RCS messages, email, or phone calls for:

  • Order confirmation
  • Payment confirmation
  • Shipping updates
  • Delivery updates
  • Courier tracking
  • Failed delivery support
  • Return, refund, or exchange updates

You may opt out of promotional messages anytime by replying STOP, but transactional messages related to your order may still be sent.

12. Contact Us

For shipping, delivery, tracking, or order-related support, you can contact us at:

Tiny2Tall
Website: https://www.tiny2tall.in/
Email: support@tiny2tall.in
Alternative Email: t2tranchi@gmail.com
Phone: +91 857 800 1008
Address: National Gali, Opp. Gopal Complex, Kutchery Road, Ranchi, Jharkhand, India - 834001