Terms of service

Last Updated: 01 July 2026

Welcome to Tiny2Tall.

These Terms of Service govern your access to and use of our website www.tiny2tall.in, our online store, products, services, offers, order-related communication, and customer support services.

In these Terms, the words “we,” “us,” “our,” and “Tiny2Tall” refer to Tiny2Tall. The words “you,” “your,” and “customer” refer to any person visiting our website, browsing products, placing an order, contacting us, or using our services.

By accessing our website, browsing our store, placing an order, or contacting us, you agree to be bound by these Terms of Service, our Privacy Policy, Return and Refund Policy, and Shipping Policy. If you do not agree with these Terms, please do not use our website or services.

1. About Tiny2Tall

Tiny2Tall is a kids, baby, and maternity-focused retail store offering products through our website and related customer support channels.

Our website is powered by Shopify, which helps us operate our online store and provide a smooth shopping experience.

2. Eligibility

By using our website or placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable laws.

If you are using our website on behalf of a minor or dependent, you confirm that you are the parent, guardian, or authorized person responsible for such use.

3. Products and Product Information

We make every effort to display product details, images, colors, descriptions, pricing, and availability as accurately as possible.

However, actual product colors, packaging, size, texture, or appearance may slightly vary due to photography, screen settings, lighting, manufacturer updates, or product batch differences.

We reserve the right to update, modify, discontinue, or limit the availability of any product at any time without prior notice.

4. Orders and Order Acceptance

When you place an order on our website, you are making an offer to purchase the selected products.

Tiny2Tall reserves the right to accept, reject, cancel, or modify any order for reasons including but not limited to:

Product unavailability
Incorrect pricing or product information
Payment failure
Suspected fraudulent activity
Delivery limitations
Incorrect customer details
Any other reason at our discretion

An order is considered accepted only after confirmation from Tiny2Tall or successful order processing through our website.

5. Pricing, Payments, and Billing

All prices listed on our website are in Indian Rupees unless stated otherwise.

Prices, discounts, offers, and promotions may change at any time without prior notice.

You agree to provide accurate and complete billing, shipping, contact, and payment information while placing an order.

Payments made through our website may be processed by third-party payment gateways, Shopify, banks, card networks, UPI providers, wallet providers, or other payment service providers. Tiny2Tall does not store your complete card or payment details.

6. Shipping and Delivery

Shipping and delivery will be handled as per our Shipping Policy.

Delivery timelines shown on the website or communicated by us are estimates and may vary depending on product availability, courier service, location, public holidays, weather, operational delays, or other circumstances beyond our control.

Tiny2Tall is not responsible for delays caused by courier partners, incorrect addresses, customer unavailability, natural events, strikes, government restrictions, or other external factors.

For more details, please refer to our Shipping Policy:
https://www.tiny2tall.in/policies/shipping-policy

7. Return, Refund, Exchange, and Cancellation

Returns, refunds, exchanges, and cancellations are handled as per our Return and Refund Policy.

Due to hygiene and safety reasons, certain baby, kids, maternity, personal care, feeding, innerwear, opened, used, or sealed products may not be eligible for return or exchange unless they are damaged, defective, or incorrect.

Customers are requested to check product details carefully before placing an order.

8. Customer Information

When you place an order, create an account, submit a form, contact us, or use our services, you may provide information such as your name, phone number, email address, billing address, shipping address, order details, and payment-related information.

You agree that all information provided by you will be accurate, complete, and up to date.

Our use of your personal information is governed by our Privacy Policy.

9. Communication Consent: SMS, WhatsApp, RCS, Email, and Calls

By using our website, placing an order, submitting a form, contacting us, or sharing your contact details with Tiny2Tall, you agree that we may contact you through SMS, WhatsApp, RCS messages, email, phone calls, or other communication channels for:

Order confirmation
Payment updates
Delivery updates
Customer support
Product-related information
Offers and promotions
Store updates
Feedback or service-related communication

You can opt out of promotional communication at any time by replying STOP, using an unsubscribe option where available, or contacting us directly.

Please note that even after opting out of promotional messages, we may still send important transactional or service-related messages related to your order, delivery, payment, refund, or support request.

10. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and account activity.

You agree not to share, transfer, sell, or misuse your account.

Tiny2Tall will not be responsible for any loss caused by unauthorized access due to your failure to keep your account details secure.

11. Use of Website

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraud, illegal activity, or unauthorized transactions
Copy, reproduce, sell, or exploit any part of our website without permission
Upload or transmit viruses, malware, or harmful code
Attempt to hack, damage, overload, or interfere with our website
Misrepresent your identity
Use false billing, shipping, or contact information
Abuse offers, discounts, coupons, or promotional benefits
Use automated tools, bots, scraping tools, or similar technology without our permission

We reserve the right to block access, cancel orders, suspend accounts, or take legal action if we detect misuse of our website or services.

12. Intellectual Property

All content on our website, including text, images, product photos, graphics, logos, banners, designs, layout, icons, videos, and other materials, belongs to Tiny2Tall, its suppliers, licensors, or respective owners.

You may not copy, reproduce, modify, distribute, publish, display, or use our website content for commercial purposes without written permission from Tiny2Tall.

13. Third-Party Services and Links

Our website may use third-party services such as Shopify, payment gateways, logistics partners, marketing tools, analytics tools, or embedded features.

Our website may also contain links to third-party websites.

Tiny2Tall is not responsible for the content, policies, security, accuracy, or practices of third-party websites or services. You should review their terms and policies before using them.

14. Relationship with Shopify

Tiny2Tall’s online store is powered by Shopify.

However, all purchases made through our store are made directly with Tiny2Tall. Shopify is not responsible for products sold by Tiny2Tall, order fulfillment, delivery, customer support, returns, refunds, or any dispute between you and Tiny2Tall.

15. Errors, Inaccuracies, and Omissions

Sometimes information on our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, availability, offers, shipping charges, delivery timelines, or other details.

We reserve the right to correct any errors, update information, cancel orders, or refuse service at any time without prior notice, including after an order has been placed.

16. Offers, Discounts, and Promotions

Any offer, discount, coupon, sale, or promotion available on our website is subject to availability and may be changed, withdrawn, or discontinued at any time.

Offers may have separate terms and conditions. If there is a conflict between promotional terms and these Terms of Service, the promotional terms will apply for that specific offer.

17. Feedback, Reviews, and User Content

If you submit reviews, feedback, photos, suggestions, comments, or other content to Tiny2Tall, you allow us to use, display, reproduce, publish, edit, or share such content for business, service improvement, marketing, or promotional purposes.

You must not submit false, offensive, abusive, illegal, misleading, or third-party copyrighted content.

We reserve the right to remove or edit any content submitted by users at our discretion.

18. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis.

We do not guarantee that our website will always be uninterrupted, error-free, secure, or available at all times.

Product warranties, if any, are provided by the respective manufacturer or brand, unless specifically stated by Tiny2Tall.

To the fullest extent permitted by law, Tiny2Tall disclaims all warranties, express or implied, regarding the website, services, and products, except as specifically provided under applicable law.

19. Limitation of Liability

To the fullest extent permitted by applicable law, Tiny2Tall, its owners, employees, partners, service providers, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or similar damages arising from your use of our website, products, or services.

Our total liability, if any, shall be limited to the amount paid by you for the product or service giving rise to the claim.

Nothing in these Terms limits any rights available to you under applicable consumer protection laws.

20. Indemnification

You agree to indemnify and hold Tiny2Tall, its owners, employees, partners, suppliers, service providers, and affiliates harmless from any claim, loss, liability, damage, cost, or expense arising from:

Your breach of these Terms
Your misuse of our website or services
Your violation of any law
Your violation of any third-party rights
Any incorrect or misleading information provided by you

21. Termination

We may suspend, restrict, or terminate your access to our website or services at any time if we believe that you have violated these Terms, misused our website, provided false information, or engaged in unlawful or harmful activity.

The sections relating to intellectual property, limitation of liability, indemnification, privacy, governing law, and dispute resolution will continue to apply even after termination.

22. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or related to these Terms, our website, products, services, or transactions shall be subject to the jurisdiction of the courts located in Ranchi, Jharkhand, India, unless otherwise required by applicable law.

23. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting the updated version on this page.

It is your responsibility to review this page periodically.

Your continued use of our website or services after any changes are posted means that you accept the updated Terms.

24. Contact Information

For any questions about these Terms of Service, orders, support, returns, refunds, shipping, or customer communication, you can contact us at:

Tiny2Tall
Website: https://www.tiny2tall.in/
Email: support@tiny2tall.in
Alternative Email: t2tranchi@gmail.com
Phone: +91 857 800 1008
Address: National Gali, Opp. Gopal Complex, Kutchery Road, Ranchi, Jharkhand, India - 834001